Contact us

Questions about an order, a return, or setting up your account? Text, call, or email us. If it’s about an order, please include your order number.

Text or call

Texting works well for quick questions.

For order questions, you can also reply to your order confirmation email.

Returns: request a return within 30 days of your order date.
Problem with an order: report missing, incorrect, damaged, or defective items within 30 days of your order date. Photos help.
Package hasn’t arrived: allow one extra day past the expected delivery date, then contact us. Please report within 14 days.
Purchase orders and tax-exempt purchasing: email us and we’ll get you set up.