Privacy Policy

Contact, order, and account information. We collect information you provide, such as your name, business name, email address, telephone number, billing and shipping addresses, order details, account preferences, and information used to verify account access. If you request tax-exempt purchasing, we collect the documentation needed to evaluate and maintain that exemption.

Payment information. Payment processors and payment services collect the information needed to process your chosen payment method. We receive transaction information, payment status, and payment-method details needed to manage purchases, saved payment methods, refunds, and disputes.

Customer communications. We collect information you provide in customer-service messages, order instructions, return requests, delivery claims, reviews, and other submissions. This may include photographs of merchandise or packaging and information needed to investigate a problem.

Device and usage information. We and our service providers may collect IP addresses, browser and device information, referring pages, pages and products viewed, searches, cart activity, and information about interactions with the website and our emails. We use cookies, local storage, logs, pixels, and similar technologies for the purposes described below.

Information from other sources. We receive information from payment providers, account-service providers, suppliers, warehouses, and carriers, including payment confirmations, fraud-prevention information, fulfillment updates, tracking events, delivery records, and address corrections. We may also maintain customer and order records from earlier versions of our website.

If you provide information about another person, including a shipment recipient or a business contact, you are responsible for having authority to provide it for the purposes described in this policy.

We use personal information to:

• Process payments, fulfill orders, arrange deliveries, and handle returns and refunds.
• Create and manage accounts, verify access, and provide saved information and order history.
• Communicate about orders, account access, payments, delivery issues, and customer-service requests.
• Investigate missing or damaged shipments, merchandise issues, chargebacks, suspected fraud, and misuse of the website.
• Operate, troubleshoot, secure, measure, and improve the website and shopping experience.
• Send promotional communications and measure their effectiveness, subject to applicable law and your communication preferences.
• Maintain business and tax records, comply with legal obligations, enforce agreements, and establish or defend legal claims.

We may associate information from your interactions with your account and order records to carry out these purposes.

Service providers and fulfillment partners. We disclose information to businesses that support our operations, including hosting and technology providers, account-authentication providers, payment processors, email-service providers, analytics and advertising-measurement providers, suppliers, warehouses, and shipping carriers.

Carrier investigations. For a lost, delayed, damaged, or disputed delivery, we may provide your name, contact information, order and shipment details, and relevant communications or evidence to the carrier and other parties handling the claim.

Payment and transaction disputes. We may provide transaction records, communications, delivery evidence, and other relevant information to payment providers, financial institutions, and parties involved in investigating fraud or resolving a chargeback or payment dispute.

Legal and business purposes. We may disclose information to comply with applicable law, legal process, or lawful government requests; enforce our agreements; or protect the rights, property, or safety of our business, customers, or others.

Business transfers. Personal information may be disclosed or transferred in connection with a proposed or completed merger, acquisition, financing, or sale of all or part of our business or assets, subject to applicable law.

At your direction. We may disclose information when you request or authorize us to do so.

Cookies and similar technologies help operate the website, maintain sign-in sessions, remember cart contents and preferences, support checkout, and protect against fraud and misuse.

Analytics and advertising measurement. We use analytics platforms to understand website traffic and shopping activity and advertising platforms to advertise our products and measure advertising effectiveness. These platforms may use cookies, tags, and similar technologies to collect browser and device information, online identifiers, referral and advertising-click information, and activity such as page views, cart actions, and completed purchases. Conversion information may include transaction identifiers and purchase values. We use this information to understand how visitors reach and use the website and whether advertisements lead to purchases. Platform providers may receive information directly through these technologies and process it under their applicable policies. For information about Google's processing, see how Google uses information from sites and apps that use its services.

Email measurement. Our email-service providers may use tracking technologies to record email opens, link clicks, and delivery information. We use this information to manage communications and evaluate their effectiveness.

You can manage cookies through your browser settings. Blocking or deleting cookies may affect sign-in, cart, checkout, and other website functions. Browser controls may not prevent every form of information collection or disclosure. Google provides a Google Analytics opt-out browser add-on for supported browsers and advertising privacy controls.

Browser privacy signals. The website does not change its practices in response to the browser's legacy Do Not Track signal. Where applicable law requires us to honor an opt-out preference signal, we will process that signal as required.

Your account may let you review or update contact details, saved addresses, payment-method preferences, and order information. You may also contact us to request a correction.

We may use records from your previous purchases to provide customer support and account order history. Updating your account does not necessarily change historical transaction records, shipping records, or information we must retain for business or legal purposes.

You may unsubscribe from promotional emails using the unsubscribe link in those emails. Unsubscribing does not stop messages needed to manage your account, fulfill orders, address delivery or payment issues, or respond to your requests.

You may contact us at info@wholesaleclothingstore.com with questions or requests concerning your personal information. Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of certain information, or to object to or opt out of certain uses. We will evaluate requests under the law applicable to our business and the request.

We may need to verify your identity or authority before responding. We may retain information where permitted or required for transactions, recordkeeping, security, dispute resolution, or legal compliance.

Reviews, ratings, and other content submitted for publication may be displayed with the name or other identifying information associated with the submission. Do not include information you do not want others to see in content intended for publication. Private customer-service communications are not treated as public reviews merely because you send them to us.

We use reasonable safeguards designed to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure. Keep access to your email and account secure, and do not share sign-in codes or send full payment-card details through ordinary email.

We retain personal information for as long as reasonably needed for the purposes described in this policy, including maintaining customer relationships and order records, completing transactions, meeting tax and other legal requirements, preventing fraud, resolving disputes, and enforcing agreements. Retention periods vary according to the information and its purpose.

The website is intended for adults, including adults purchasing children's apparel. We do not knowingly collect personal information from individuals under 18. If you believe an individual under 18 has provided personal information to us, contact us so we can investigate and take appropriate action.

The website may link to third-party websites or offer payment and other services operated by third parties. Their handling of information may be governed by their own privacy policies. Review those policies when you use their services.

We may update this Privacy Policy to reflect changes in our practices, services, or applicable law. We will post the updated policy on the website and identify its effective date. Where applicable law requires additional notice or consent, we will follow those requirements.

Our Terms and Conditions govern use of the website and purchases. To the extent permitted by law and where validly agreed, their dispute-resolution provisions and limitations of liability also apply to disputes concerning this policy. This policy does not limit rights that cannot lawfully be waived.

WholesaleClothingStore.com
Operated by Suppliest Co. LLC
Email: info@wholesaleclothingstore.com
Mail: PO Box 492042, Los Angeles, CA 90049